AI Agent Case Studies
See how Mauritian businesses transformed their operations with custom AI agents. Real metrics. Real ROI. No fictional numbers.
A freight forwarder ran its entire operation across a 47-tab spreadsheet. Manual data entry caused errors, shipments were tracked in emails, and customs documents took hours to generate.
We built a custom operations platform that handles shipment workflows, auto-generates customs documents, and provides a customer portal. The system manages the full lifecycle from booking to delivery.
| Metric | Before | After |
|---|---|---|
| Processing Time | 4-6 hours per shipment | 15 minutes per shipment |
| Document Errors | 12-15% error rate | Less than 1% error rate |
| Staff Required | 8 operations staff | 3 operations staff |
| Customer Visibility | Phone/email updates | Real-time portal |
ROI: 75% reduction in processing time, 93% reduction in document errors, 62.5% reduction in operations staff.
Surgical kits dispatched to hospitals were recounted on paper, manually reconciled, and invoiced days later. Traceability was impossible. Duplicate orders were common.
We built an order system where surgical kits are dispatched, recounted on-site on a tablet with a signature, and invoiced only after the signed recount. Full patient traceability from order through to delivery.
| Metric | Before | After |
|---|---|---|
| Order Processing | 2-3 days | Same day |
| Duplicate Orders | 8-10 per month | Zero |
| Traceability | Paper records | Full digital audit trail |
| Invoicing Accuracy | 85% | 99.9% |
ROI: 100% elimination of duplicate orders, 99.9% invoicing accuracy, complete patient traceability.
Guards, shifts, and sites were managed through spreadsheets and phone calls. Real-time coordination was impossible. Control room had no visibility into field operations.
We built a workforce platform with scheduling from one dashboard and a mobile app for guards in the field. Real-time coordination across multiple deployment sites.
| Metric | Before | After |
|---|---|---|
| Shift Scheduling | 2 hours per week | 15 minutes per week |
| Late Arrivals | 15-20% | Less than 2% |
| Incident Response | 30-45 minutes | 5-10 minutes |
| Reporting | Manual paper forms | Real-time mobile reports |
ROI: 87.5% reduction in scheduling time, 90% reduction in late arrivals, 75% faster incident response.
A veterinary clinic juggled four separate tools for patient records, WhatsApp reminders, billing, and stock management. Data was scattered, reminders were manual, and billing took hours.
We built a single platform that handles patient records, WhatsApp reminders, billing, and stock management. The clinic runs from one system.
| Metric | Before | After |
|---|---|---|
| System Count | 4 separate tools | 1 integrated platform |
| Appointment Reminders | Manual phone calls | Automated WhatsApp |
| Billing Time | 2 hours per day | 20 minutes per day |
| Stock Management | Monthly manual count | Real-time tracking |
ROI: 75% reduction in billing time, 100% automated reminders, real-time stock visibility.
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