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Last updated: August 20, 2026

/ AI Chatbot Development /

Custom AI Chatbots for WhatsApp & Web

AI chatbots trained on your business, not generic templates. Available 24/7 on WhatsApp, website, and Facebook Messenger. Multi-language support in English, French, and Creole.

The Mosaic Code builds custom AI chatbots for WhatsApp, website, and Facebook Messenger in Mauritius. Prices start at Rs 80,000. Multi-language support in English, French, and Creole. 24/7 availability.

AI chatbots trained on your business data handle customer inquiries, qualify leads, book appointments, and process orders. Most businesses see 40-60% reduction in customer service costs within 6 months.

Trusted by

mindex.groupcelerogroup.comatlas-life.comthebeach.jevisiperf.iokeven.mu

70%

of customer service inquiries will be handled by chatbots by 2027

Source: Gartner, 2024

$11B

projected chatbot market value by 2026 for customer service

Source: Precedence Research, 2025

69%

of consumers prefer chatbots for quick communication with brands

Source: Salesforce, 2024

3.5x

higher lead conversion with instant chatbot responses vs delayed replies

Source: Drift, 2025

Why AI Chatbots for Mauritius Businesses

Customers expect instant responses at any hour. For most businesses in Mauritius, providing this level of availability with human agents alone is not financially viable. AI-powered chatbots solve this problem entirely.

WhatsApp AI Chatbot

WhatsApp is where Mauritius communicates. Your AI agent should be there too. Automated customer service, order tracking, appointment reminders. Handle conversations your team does not need to touch.

  • Customer Service Automation
  • Order Tracking & Updates
  • Appointment Reminders
  • Multi-Language (English, French, Creole)

Website Chat Widget

A chat widget on your website that answers questions instantly. Trained on your products, services, and FAQs. Captures leads even when your team is offline.

  • 24/7 Availability
  • Lead Capture & Qualification
  • Product Knowledge Base
  • Seamless Human Handoff

Facebook Messenger Bot

Meet your customers on the platform they already use. Automated responses to common questions, product inquiries, and support requests through your Facebook business page.

  • Instant Response to Messages
  • Product Catalog Integration
  • Support Ticket Creation
  • Conversation Logging

Customer Service AI

Smart chatbots that know your business, not generic templates. Trained on your products, your policies, your workflows. They answer questions accurately because they actually understand your business.

  • Business-Specific Training
  • Escalation to Human Agents
  • Support Ticket Routing
  • Conversation Analytics

What You Get

Custom chatbot trained on your specific business knowledge, not generic templates

Multi-channel deployment: WhatsApp, website widget, Facebook Messenger

Lead capture and qualification that passes qualified leads to your sales team

Escalation to human agents when conversations require personal attention

Conversation analytics dashboard showing what customers ask and where they get stuck

Monthly performance review and model retraining based on real interactions

Why The Mosaic Code for AI Chatbots

Trained on Your Business

Every chatbot we build is trained specifically on your products, services, pricing, and policies. No generic responses.

WhatsApp-First for Mauritius

WhatsApp is the dominant communication platform in Mauritius. Our chatbots integrate natively with WhatsApp Business API.

Continuous Improvement

We monitor performance monthly and retrain based on conversation data. Your chatbot improves over time.

Production Software, Not Demos

We build production software, not demos. Fanal is live. Our AI agents go live too.

Industries We Serve

Retail & E-Commerce

Product inquiries, order status, return policies. Handle 80% of customer questions without human intervention.

Hospitality & Tourism

Booking inquiries, availability checks, special requests. 24/7 availability for international guests across time zones.

Healthcare & Clinics

Appointment scheduling, patient reminders, basic triage. Reduce no-shows and administrative overhead.

Professional Services

Lead qualification, service inquiries, consultation booking. Capture leads that arrive outside business hours.

Real Results from Mauritian Businesses

Hospitality

Restaurant Chain WhatsApp Bot

80% of inquiries handled without human intervention

Response time: 45 min → instant

Rs 120,000 build, Rs 8,000/month

Real Estate

Property Agency Lead Bot

Lead response time from 2 hours to 3 minutes

24/7 availability for international buyers

Rs 250,000 build, Rs 15,000/month

Healthcare

Medical Clinic Appointment Bot

No-shows reduced by 35% with automated reminders

Multi-language: English, French, Creole

Rs 180,000 build, Rs 12,000/month

Free AI Readiness Assessment

Audit your data landscape, identify your 3-5 highest-ROI AI opportunities, and get a custom implementation roadmap. No commitment required.

Get Your Free AssessmentWhatsApp Us

What Our Clients Say

★★★★★

We were juggling four different tools for patient records, billing, stock, and reminders. Now everything runs from one platform. Our clients get WhatsApp reminders automatically.

Veterinary Clinic, Mauritius

★★★★★

Our order traceability was paper-based and error-prone. The Mosaic Code built a system that follows every item from order to delivery. Zero duplicate orders since launch.

Medical Distributor, Mauritius

Request A Free Quote

Tell us about your project and we'll provide a detailed quote within 24 hours

Selected Clients

Trusted by businesses across Mauritius and the Indian Ocean.

mindex.group

celerogroup.com

atlas-life.com

thebeach.je

visiperf.io

keven.mu

Shown as selected examples only.

Our Process

Discovery Call

We understand your business, processes, and what you need built. Free, no commitment.

Design & Quote

We define scope, provide a fixed-price quote, and agree on milestones.

Build & Deliver

We develop, test, train your team, and launch. Weekly demos throughout.

Support & Grow

We host, maintain, and update the system. 30-day go-live support included.

Related services

AI Agents

AI that does real work inside operations.

WhatsApp AI Bot

AI on WhatsApp.

Enterprise AI

AI at scale.

Get a free website audit

We will check your site's speed, SEO, mobile experience, and conversion setup.

Get free audit on WhatsApp

Frequently Asked Questions

What chatbots do you build?

Custom AI chatbots for WhatsApp, website, and Facebook Messenger. Trained on your specific business, not generic templates.

How much do chatbots cost?

A custom chatbot ranges from Rs 80,000 to Rs 250,000 depending on channels, integrations, and knowledge base complexity.

Do chatbots support French and Creole?

Yes. Our chatbots support English, French, and Mauritian Creole. Multi-language is standard.