Maintenance requests arrive through many channels
A repair can be reported by phone, email or chat, then lose its owner or status.
Co-owned buildings · maintenance · owner communication
When requests, contractor updates, owner notices and meeting actions are spread across messages and files, it is difficult to see what has happened and what comes next. We can shape a shared workflow around the way your buildings are managed.
For professional building managers, syndics and co-owner representatives coordinating common-property operations.
A discussion of one building-management process · A proposed first workflow · A high-level proposal with assumptions
FrançaisA repair can be reported by phone, email or chat, then lose its owner or status.
Without a clear record, staff repeat explanations about works, costs and timing.
Quotes, approvals, access arrangements and completion evidence can sit in separate folders.
Agreed actions can be missed when minutes and task lists are not connected.
We start with your actual process for logging a request, approving work, updating owners and closing the task. Financial and statutory workflows are included only when the rules and controls are agreed.
Capture the building, location, issue, responsible person and next update.
Keep contractor details, quotes, approvals, progress and completion notes together.
Publish approved updates and documents to the right people.
Record agreed actions and owners; statutory meeting functions require separate legal review.
Illustrative screens with fictional buildings and requests. They show possible workflows, not legal advice or a claim about an existing client system.
Harbour Court · 48 units · November sample
AGM · 12 Nov · 2 updates due
Contractor visit · 04 Nov · 1 quote to review
Committee · 10 Nov · Minutes to file
Visible total: 9 requests across three fictional buildings.
No-cost first discussion
Tell us how your team handles maintenance, contractor follow-up and owner updates. We’ll identify a practical first workflow and prepare a high-level proposal with assumptions and indicative timing and cost.
Tell us which building task creates the most follow-up.
We clarify owners, contractors, approvals and updates.
Receive a proposal with scope and assumptions.
That can be included if it fits the agreed workflow. Access, required details and how requests are assigned should be defined with the management team.
This depends on accounting requirements, payment connections and reconciliation controls. Those details need to be reviewed before inclusion.
The system can help organise documents and track actions. Any statutory rules or legally binding meeting functions require current local legal review.
An initial discussion and high-level proposal. A detailed audit or prototype is scoped separately.